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Write to us — we answer in Danish or English. If you have an account, open the ticket in your dashboard so you can follow it there.
| Plan | First reply |
|---|---|
| Hobby | 48 weekday hours · best effort (not guaranteed) |
| Basis | 48 weekday hours · promised |
| Pro | 24 weekday hours · promised |
| Enterprise | 12 weekday hours · promised |
Hours count Monday–Friday, Danish time. A ticket opened on Friday evening is answered on Monday.